Privacy Policy
Last updated 13/01/2026
ClearReply is committed to protecting your privacy and handling your personal data responsibly.
This policy explains what information we collect, how we use it, and your rights.
1. Information We Collect
We may collect the following information when you use ClearReply:
Your email address
Letters or forms you upload, paste, or submit
Any optional message you include
Basic technical information needed to operate the website (such as IP address and browser type)
2. How We Use Your Information
We use your information to:
Explain your letter or form in plain English
Deliver your explanation on screen or by email
Provide optional example responses where requested
Improve the quality and reliability of the service
We do not use your information for marketing unless you explicitly agree.
3. How Long We Keep Your Data
Uploaded letters and forms are not stored longer than necessary to provide the service
We may temporarily retain content to deliver results or resolve issues
Transaction records may be kept for accounting and legal purposes
We do not retain documents indefinitely.
4. Sharing Your Information
We do not sell, rent, or trade your personal data.
Your information may be processed using secure tools and services strictly for the purpose of delivering the ClearReply service.
We do not share your data with third parties for advertising or marketing.
5. Data Security
We take reasonable steps to protect your information and prevent unauthorised access, loss, or misuse.
No system is completely secure, but we aim to handle your data with care and discretion.
6. Your Rights
Under UK data protection law, you have the right to:
Request access to your personal data
Request correction or deletion of your data
Object to or restrict certain processing
You can exercise these rights by contacting us.
7. Cookies
ClearReply may use essential cookies to ensure the website functions correctly. We do not use cookies for advertising or tracking without consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
9. Contact Us
10. Data Controller, ClearReply, United Kingdom.
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: hello@ClearReply.co.uk