For advisors and organisations
Understand client letters in seconds — not minutes
ClearReply helps advisors quickly understand official letters, emails and forms.
Designed for frontline teams dealing with benefits, housing, debt and council documents.
Why use ClearReply
Advisors often spend time decoding unclear letters before they can help.
ClearReply speeds up that first step by turning documents into clear, simple English.
This helps teams:
• understand letters faster
• reduce time spent interpreting documents
• move more quickly to supporting clients
What it can help with
Examples include:
• DWP and Universal Credit letters
• Council letters and notices
• HMRC letters
• Court documents
• Eviction and rent notices
• Bailiff and debt letters
• Housing association letters
• Official forms
How it works
1. Upload a letter, email or form
2. Use a photo, PDF or pasted text
3. Receive a clear explanation in plain English
If needed, a reply can also be generated, but most teams use ClearReply to understand the document quickly before advising the client.
Free 2-month advisor trial
We are offering a 2-month free trial for a small number of advice teams.
Use ClearReply on real cases and see if it saves time in your day-to-day work.
No setup. No commitment.
Optional: client referrals
If appropriate, advisors can offer clients a paid option for replies or form support.
This can reduce workload further while helping clients move forward quickly.
ClearReply is designed to support advisors, not replace professional judgement. It provides plain-English explanations to help teams understand documents faster.
Privacy and data handling
Documents are processed securely and are not shared with third parties.
We recommend removing unnecessary personal details before uploading where possible.
Uploaded content is used only to generate the explanation and is not reused.
Use as a starting point — advisors can review and edit before sharing with clients.